Utility Bills • Mailed Out

The Town of St. Paul Utility Bills were mailed on Thursday, November 14th. If you do not receive your bill due to the Canada Post strike, please reach out to the Finance Dept at 780-645-4481 to assist. The deadline for payment will remain as November 30, 2024. Information on options for payment can be accessed by clicking the button below

FOIP

What is FOIP?

The Freedom of Information and Protection of Privacy Act (FOIP Act) applies to “public bodies”, such as government ministries or departments, government agencies, boards and commissions, school boards and charter schools, universities and colleges, municipalities, and police.

Freedom of Information and Protection of Privacy Act (FOIP Act) public bodies in Alberta must comply with the FOIP Act when collecting and/or disclosing information.  The FOIP Act aims to strike a balance between the public's right to know and the individual's right to privacy in regards to information held by the Town.

How do I file FOIP request?

  1. You must submit your access request directly to the public body, custodian or organization that you believe has custody or control of the records you are seeking.

  2. Under the FOIP Act, your access request must be in writing.

    If your ability to read or write English is limited or you have a physical condition that impairs your ability to make a written request, the FOIP Act allows you to make the request orally. PIPA allows an organization to provide alternate means for requesting access if you are unable to make a written request.

  3. You may ask for a copy of the record(s) or ask to examine the record(s).

  4. Your request must provide enough detail to enable the public body, custodian or organization to identify the information/records you are asking for. 

  5. It is also recommended that your request state that the request is made pursuant to the Acts.  This ensures that all parties are clear that this is a formal access request and that the Town of St. Paul has authority to review any response or failure to respond to your access request.

  6. There may be fees associated with the processing of your access request. If fees are to be charged, a fee estimate must be provided to you before your request is processed.  

  7. The Town has 30 days to respond to your request.  However, the time limits for response may be extended in certain circumstances.  You may ask the OIPC (Office of the Information and Privacy Commissioner) to review a failure to respond within the timeframe or an extension taken by a public body, custodian or organization.

  8. Please drop off your completed form and applicable fee on the 2nd floor of the Town Hall (5101-50 Street or Box 1480, St. Paul, AB T0A 3A0), Attention: FOIP Coordinator.

Right to access information

  • Request access to any information from a public body, including your personal information
  • Ask a public body to make a correction to your personal information
  • Ask the OIPC to review a public body’s decision to withhold information from you in response to your access to information request
  • Ask the OIPC to review a public body’s response to your request to correct your personal information
  • Ask the OIPC to review when a public body has not responded to your access request within timelines
  • Ask the OIPC to review a decision to release your information in response to another access request

Where can I find additional information?

The OIPC has a number of documents/resources that may be helpful. See this link.

Email the FOIP Coordinator

You may email pd@town.stpaul.ab.ca for any general inquiries. 

For matters relating to the correction of personal information or access to an employee's personal information, please contact sjeffery@town.stpaul.ab.ca. 

Statistics on Information Requests

Town of St. Paul Statistics reported

Year General Information Requests Personal Information Requests Correction of Personal Information Total Requests
April 1, 2023 to March 31, 2024 7 0 0 7
April 1, 2022 to March 31, 2023 3 1 0 4
April 1, 2021 to March 31, 2022 3 1 0 4
April 1, 2019 to March 31, 2020 3 0 0 3
April 1, 2018 to March 31, 2019 2 0 0 2
April 1, 2017 to March 31, 2018 2 0 0 2

FOIP tips and explanation

Public Body a government entity in the provincial sphere
Institution a government entity in the federal sphere
Organization a body operating in a private sector
Sever/Redact removing a piece of information from a record
Exclusion describes records not covered by an Act
Exception condition requiring/allowing a public body to refuse to disclose information in a record
Request for Review an appeal to the Commissioner to review and change a decision of a public body under FOIP